Introducing Tenant Management with AirGarage

By
Chelsea Border
February 11, 2025
5 min read
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Managing monthly parking tenants can be a headache for property owners. From handling payments and onboarding new drivers to ensuring seamless access control, traditional methods are often inefficient and time-consuming.

For example, Buccini Pollin Group (BPG), a real estate investment and development firm, operates multiple properties with a diverse mix of tenants—including corporate office tenants, hotel guests, and residential drivers each with various deal terms. Some pay monthly, some only pay to validate their guests' parking.

Managing these different tenant groups manually posed a great challenge. Prior operators struggled to keep up with it and even resorted to staffing employees to sit on-site working on tracking down these financial statements and payments. With AirGarage’s tenant management system, BPG was able to automate their parking operations and improve the tenant experience. Learn more about their story here.

A Magical Experience for Owners & Tenants

With AirGarage’s fully integrated tenant management system, property owners no longer need to worry about tracking invoices, enforcing compliance, or dealing with manual spreadsheets from their parking operator. Our platform takes care of everything—from sign-up to payment collection and access control—so that owners can focus on maximizing their revenue and improving tenant satisfaction.

Sample rent roll highlighting parking invoices.

Key Benefits of AirGarage’s Tenant System

Automated Billing & Payments – Say goodbye to chasing down checks and manually processing payments. AirGarage automates recurring billing, allowing tenants to securely pay online.

Seamless Onboarding & Offboarding – Need to add or remove a tenant? No problem. Our self-service system enables a hassle-free experience for both new and departing drivers.

Access Management & Compliance – Control who can park at your property with digital permits and license plate recognition (LPR). No need for hang tags or key cards—everything is managed effortlessly through our system.

Real-Time Reporting & Insights – Stay in the know with detailed occupancy tracking, revenue analytics, and tenant activity logs, all accessible in a centralized dashboard.

Customizable Tenant Tiers – Whether you offer reserved spots, premium access, or discounted employee parking, AirGarage lets you customize tenant pricing and permissions.

Flexible Tenant & Driver Management

Give tenants full control over their parking account by allowing them to add, remove, and manage drivers through an intuitive portal.

Alternatively, individuals are able to self-service themselves, for example, if they need to swap out a vehicle for the day or update their license plate information. This reduces administrative work on tenants and keeps parking operations efficient.

Custom Discounts & Validations for Tenant Parking

For properties with multiple tenant groups, flexibility is key. With AirGarage’s tenant management system, property owners and tenants can set up customized discounts and validations based on agreed-upon rates per use.

This feature is especially useful for:

Office tenants offering discounted parking to employees

Hotels providing validations for guests or valet services

Retail or restaurant tenants covering a portion of customer parking fees

The Future of Parking Is Fully Managed

By integrating technology-driven solutions into parking management, AirGarage ensures that owners get the most out of their assets while delivering a top-tier experience to tenants. No more back-and-forth emails, lost revenue from uncollected payments, or outdated access systems—just streamlined, efficient operations.

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Chelsea Border
Chelsea is a co-founder and the Chief Data Officer of AirGarage. AirGarage is a real estate management company working with over 200+ properties in 40+ U.S. states and Canada.

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