Last week, the AirGarage team held on an offsite in the charming city of Charleston, South Carolina. As a remote company, our goal is to meet 2-3 times a year to meet with our partners and visit AirGarage parking lots and garages. Our journey combined work, learning, and leisure in a beautiful setting.
Working in Isle of Palms
Our offsite kicked off in the picturesque Isle of Palms. Here, amidst the serene beach and sand dune backdrop, we set up a workspace that broke the monotony of office walls. A few of our folks woke up early for a sunrise run on the beach. Others made their way to the sand for 1:1s and team meetings. When the work days were over, we visited our parking locations at Shem Creek and downtown Charleston to see the historic sites and architecture.
Hands-On Experience in Downtown Charleston
Perhaps the most exciting part of our offsite was the time we spent at our downtown Charleston parking lot. Here, team members took turns assisting drivers and installing new parking signs. This hands-on experience was invaluable to remote team members who don't get regular exposure to our properties. We received live customer feedback which we used to improve our service at this location. To save you a click: our obsession with driver feedback has improved Google reviews at this property from 3.7 (19 reviews) to a staggering 4.8 (655 reviews)!
A Visit to Tyler's Parking Garage
Another highlight of our trip was visiting our partner, Tyler, who shared insights into how our partnership has greatly improved operations at his property.
Tyler's garage used to implement a parking gate and the near constant occurrence of customers driving through the gate was becoming a huge issue. Not only was the day's revenue flying out the door each time, he'd often be woken in the middle of the night to news that the gate was broken or that the ticket machine was jammed. This personal pain point was immediately solved by partnering with us and we are thankful for the opportunity to make his and his customers lives easier.
We saw firsthand the impact of our work, gaining a deeper appreciation by seeing it in real life. Tyler has been a great collaborator and we always appreciate the time we get to spend with him!
Conclusion
Our offsite in Charleston was more than just a trip; its a reminder why Remote Weeks are such a cultural cornerstone at our company. Stepping out of the traditional office setting can lead to profound insights and stronger team collaboration. As we returned, we brought back not just memories but also lessons and ideas that contribute to AirGarage's continued growth and success.
We're already looking forward to our next offsite adventure!
